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One-Year Warranty for the Oxygen Machine
Green Oxygen Machines for the 2024!
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Contact Us:support@oxygenkeep.com

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FAQs

The Frequently Asked Questions for MAF052 and RS01.

The MAF052 oxygen machine has two modes. In sensor mode, it delivers oxygen when it detects your inhalation. If the inhalation is too gentle to be detected, it automatically switches to auto mode and supplies oxygen every 3 seconds. This feature provides a more dependable oxygen supply, especially for individuals with shallow breathing.

Supports three power supply methods:

1.AC Power Supply-Home, work, or hotel room use

2.DC Power Supply- Car use

3.External Battery-Outdoor use

Hello, I recommend you to order the 16-cell battery for MAF052, which can extend the battery life to 9.5H.

RAAROXY RS01 is a portable continuous flow oxygen concentrator. Continuous flow oxygen concentrators deliver a continuous oxygen to you , regardless of their breathing pattern.

Supports three power supply methods:

1.AC Power Supply-Home, work, or hotel room use

2.DC Power Supply- Car use

3.External Battery-Outdoor use

The machine is 3.08 lb, the battery is 0.67 lb, the total weight including 4-cell battery is 3.75 lb.

Our Products are not FAA approved, we suggest you use it during the excursion.

The Frequently Asked Questions for Shipping

The shipment will be processed within approximately 2-3 days after your purchase (except weekends and holidays).

After the order is shipped, the delivery time of the oxygen generator products is generally 5-7 working days, and the transportation time of the machine parts generally takes 10-20 working days.

The Frequently Asked Questions for Service & Policy

Return and exchange policies can be found here: Return Policies.

Please check the status of the order with customer service, and confirm that the order is not shipped, you can modify the order number, address, email, and other information;

If the order has been shipped, the order information cannot be modified.

Please contact customer service via email to verify the current status of the order. If the status of the order is not shipped, you can apply for cancellation of the order due to personal special reasons;

If the order has been shipped, it is generally not supported to cancel the order. For details, please refer to the return policy module: Cancel the order